Connect Instagram to manage DMs and automation controls.
Before you start
- An Instagram Professional account path
- Access to your agent's channel integrations
- Permissions to authorize social connections
Setup flow
Open integrations
Go to your agent's channel connections.
Start Instagram connection
Choose Instagram and begin the connect flow.
Complete authorization
Finish Instagram/Meta authorization.
Configure and activate
Save settings and enable channel status.
Validation checklist
- Channel onboarding status is connected
- Instagram conversations appear in Loops AI
- Replies are sent successfully
- Schedule and automation settings are saved as expected
Tip
After connecting, run a short real-message test before production traffic.
Continue to Facebook Messenger.